Got the wrong size or simply changed your mind? Graffitishop gives you 30 days to carry out the return procedure. For more details about timing and conditions, visit our dedicated page.
The return is completely free for orders delivered to Italy.
You're in charge of the return cost only if the order contains items from the Graffiti section, if you're located outside of Italy or if you're requesting a second return of the same order.
How to make a return
You can request a return online and autonomously.
Open the "Help" menu on Graffitishop, click on "Return an item", follow the steps and select a shipping option - that's it!
More details about the operation on our dedicated page.
How to track a return
If you chose "Bring your pack to the post office" or "Home pickup", you can check the status of your return anytime. To find out where is your order, just type the code written in the waybill you've received via email in this dedicated portal.
There are two refund options available: credit coupon or cash back. The former remains the quickest solution overall: see how it works on our dedicated page.