To cancel an order, please contact our customer care service, specifying the order number you want to cancel and why.
Two cases here:
- If your order has not yet been prepared or shipped, then our operators will confirm the cancellation. If you have already paid, we will immediately issue the refund.
- Instead if your order has already been prepared or shipped, then it cannot be cancelled. No worries: return is free on Graffitishop. See how to return an item on our dedicated page.